FAQs

The beef isolate protein powder expires two years from the manufacturing date. Each bag should have the specific expiration date printed on it.  Please reach out HERE if you have any concerns.

Standard Bags

Grass-fed beef isolate chocolate protein powder

Net Weight 1.87lbs (849g)

Protein per Serving 24g

Servings per Bag 30

Grass-fed beef isolate vanilla protein powder

Net Weight 1.62lbs (732g)

Protein per Serving 23g

Servings per Bag 30

Grass-fed beef isolate unflavored protein powder

Net Weight 1.59lbs (720g)

Protein per Serving 23g

Servings per Bag 30

Standard Bags

Vegan Chocho chocolate protein powder

Net Weight 1.85bs (840g)

Protein per Serving 21g

Servings per Bag 20

Vegan Chocho vanilla protein powder

Net Weight 1.68bs (760g)

Protein per Serving 20g

Servings per Bag 20

Vegan Chocho unflavored protein powder

Net Weight 1.68bs (760g)

Protein per Serving 20g

Servings per Bag 20

If pregnant or breastfeeding, please consult a doctor.  If considering for young children including infants and toddlers, please consult your pediatrician. The BWBK protein powder is derived without chemicals like hexane. It includes all your essential amino acids and naturally occurring collagen and it only contains three ingredients: the protein, organic monk fruit for a mellow sweetness without a bitter aftertaste, and organic cacao or organic vanilla powder. We also offer it in a simple unflavored version, with only 1 ingredient (protein!) for anyone with allergies or aversions.

As noted on the bag, this product is manufactured in a facility that handles milk, soy, egg, tree nut, fish, and wheat products.

No, unfortunately our beef protein is not kosher at this time.

Yes, it includes all your essential amino acids and naturally occurring collagen.  Both beef and vegan are complete proteins, with all nine complete amino acids.

More than half of the amino acids present in our beef protein are collagen amino acids.  Testing results showed an average of 16g of collagen / scoop.  However, due to the nature of the product, we cannot make claims on the bag because there is a slight variation in each production lot. Our beef protein is a significant source of naturally occurring collagen.  Note: there is no source of vegan collagen as it can only be sourced from animals.

We love blending our chocolate protein powder to hot almond milk to create our no-sugar BWBK protein hot chocolate.  Another great way to enjoy is to blend our protein powder in your favorite warm milk with hand blender before adding coffee for a yummy added-protein latte. Note that our manufacturers recommend mixing or storing these protein powders in temperatures not to exceed 120 degrees Fahrenheit in order to avoid denaturing the native proteins. 

Personally, we do enjoy blending our BWBK chocolate protein with almond milk and freezing it to make fudgesicles or fruity popsicles. Note that our manufacturers recommend mixing or storing these protein powders in temperatures above 30 degrees Fahrenheit in order to avoid denaturing the native proteins.

Everyone has their own flavor preferences—we totally understand! We learned from a savvy friend/customer in our community to cut the vanilla and chocolate flavored protein with our unflavored protein to reduce the sweetness.  Another solution would be to simply use our unflavored protein and jazz it up with your favorite Fab 4 combinations.

Ooh, we like your style! Try adding unsweetened organic chocolate nibs or extra unsweetened organic cocoa powder to hit the spot.   

A very small percentage of people may have side effects such as headaches and stomach ache, due to natural alternative sweeteners like monk fruit and Stevia. The juice from the monk fruit contains natural sugars like fructose and glucose, but these are removed during processing. The sweetness comes from antioxidants, so you get the sweetening effect with extra benefits.  Stevia is also derived from a plant and is far sweeter than sugar without impacting your blood sugar or insulin response. However, many mainstream brands combine Reb A (the most common form) with things like sugar alcohols, maltodextrin, or dextrose, as well as natural flavors. These won’t have a huge impact on your blood sugar, but having too much of them might cause some GI issues. Stevia does have a bit of a licorice flavor—some even describe it as bitter—and, though rare, there is a chance of allergies with stevia (it’s part of the chrysanthemum/ragweed family), so we prefer monk fruit for those reasons.

This clumpiness or stickiness of the supplement will likely only occur in our beef protein due to the naturally occurring collagen.  We made the choice intentionally to not include emulsifiers or fillers that may keep the protein from clumping to maintain the integrity of our ingredients. Instead we advise friends to first fill the blender with liquid followed by the protein powder in a high-powered blender in order to reduce the chance of sticking.

We worked really hard to ensure minimal ingredients with the highest quality and consider ourselves a premium brand for that reason.  We do want to point out that most protein powders on the market offer lower serving sizes of protein, such as 10-15 grams per serving.  Our protein is 20+ grams of protein per serving, which we recommend to keep you full and satisfied, longer.  Many customers have compared our discounted bundle offering per serving price to their next best option when using an apples-to-apples comparison of 20 grams, and found we’re actually much cheaper on a per serving basis.  Plus the best benefit of all, our protein has only 1-3 clean ingredients, carefully sourced with no junk added - ever!  Check out our bundled offerings and compare yourself or feel free to dip your toes in by trying our sample size bags first.

Yes! Though our grass-fed beef isolate is sourced worldwide in order to maintain the highest quality, we do all of our manufacturing and fulfillment in the good-ole U.S. of A.

We are super proud of our bundled discounts (10-15%) for 2+ units of ~2lb protein. In setting up a subscription, you'll get our deepest discount available with 5% off plus bundled discounts on 2 and 3+ units. For each future order through our subscription program, you will receive 5% off. The intention of our subscription program is to provide you with "set and forget it" convenience to support your daily Fab4 ritual. If this doesn't work for you, feel free to buy our protein ad hoc to continue to take advantage of our amazing bundled offers.

Once the product is purchased on our website, you will receive a confirmation email with access to the course within 24 hours (please check your spam or 'promotions').  You will need to login to Kajabi in order to engage with the content.  If you can’t find the confirmation email, you can head over to the Kajabi login page and follow the “Didn't receive confirmation instructions?” link to resend.

The course is available for 120 days from the time of purchase.

Life happens! If you haven’t started the course (i.e. 0% complete) after 120 days from the time of purchase, we are happy to offer you a one-time extension.

Oops, this happens, especially when our course branding is quite similar.  Please fill out this form HERE and we’ll be happy to help you process this exchange.

Please locate your original confirmation email from purchase and login to Kajabi using the “forgot password?” link. 

If your product is unopened, then we will happily return or exchange it for any reason. Just contact us, and we will be happy to process your return, less shipping and handling and a 15% restocking fee. No questions asked. 

If you have already opened the product and you are a first-time buyer with us, we will refund you if the request is within 30 days less shipping and handling and a 15% restocking fee. Items returned without approval and return label from our team will not be accepted. We will not refund subscription orders shipped prior to the end of the 30 day refund window. We do not accept returns from third party sellers, including Amazon.

Please contact us at HERE to discuss your concerns.

We currently ship to the United States and Canada.  Due to local government regulations, we are still trying to determine an international shipping strategy.  We apologize for any inconvenience and we hope you continue to follow our newsletter to see what’s cooking!

If you live outside of the U.S., you may be subject to import taxes and/or duty.  For instance, unless specifically exempted, this is true of importing our product to Canada.  Refer to the Canada Border Services Agency (CBSA) website for more information.

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into four equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score. In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due two weeks after your purchase.

The installments option on Shop Pay is available on debit and credit cards.

No, there are no late fees if you miss a scheduled payment.

If we process a refund, the refunded amount will be returned to your original payment method within 3-10 business days, and your balance will be updated.

If your refund is less than your total purchase balance, it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.

If your refund is more than your purchase balance, the difference will be returned to your original payment method within 3-10 business days.

Self-Service Knowledge Guide

For questions about installment payments on Shop Pay, visit shop.affirm.com/help.

For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.

*Payment options are offered by Affirm and are subject to eligibility check and may not be available in all states. California residents: Affirm Loan Services, LLC is licensed by the Department of Business Oversight. Loans are made or arranged pursuant to California Financing Law license 60DBO-111681.